Term and Conditions

1. User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Be responsible for all activities that occur under your account
• Verify that the products you purchase meet your specific needs before completing your order
• Provide a secure delivery location for your orders

2. Products and Services Description

Good2GoCo Shop specializes in outdoor, emergency preparedness, and adventure gear including:

• Two-way and emergency radios
• Emergency food supplies (30 Day Buckets, backpacking meals)
• Outdoor cooking and food preservation products (Abeego)
• Tools and equipment (axes, Adler products)
• Air purification systems
• Backpacks and carrying solutions
• Various accessories for outdoor activities

We strive to provide accurate product descriptions and images. However, slight variations in color or design may occur. Product availability is subject to change without notice.

3. Order and Payment Terms

Order Process

When you place an order through our website, you are making an offer to purchase products subject to these Terms. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.

Pricing

All prices are listed in US dollars. We reserve the right to change prices at any time without notice. Despite our best efforts, occasional pricing errors may occur. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to reconfirm your order at the correct price or cancel it.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We ship to most regions worldwide except Asia and remote locations. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery typically within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS. Delivery typically within 15-25 business days after shipment.

Orders are processed within 1-2 business days after payment confirmation. Delivery timeframes are estimates and may vary based on destination, customs processing, and other factors beyond our control.

4. Returns and Refunds

We want you to be completely satisfied with your purchase. If you’re not happy with a product, you may return it within 15 days of receipt for a refund or exchange, subject to the following conditions:

Return Process

1. Contact our customer service at [email protected] within 15 days of receiving your order
2. Include your order number and reason for return
3. We will provide a Return Merchandise Authorization (RMA) number and instructions
4. Securely pack the item in its original packaging with the RMA number clearly marked on the outside
5. Ship the item to the address we provide using a trackable service

Refund Conditions

• Items must be unused, in original condition, and in original packaging
• Proof of purchase (order number) is required
• Customer is responsible for return shipping costs unless the return is due to our error
• Original shipping fees are non-refundable
• Refunds are processed to the original payment method within 5-7 business days after we receive and inspect the returned item

Exchanges

To exchange an item for a different size, color, or product, follow the return process above. Once we process your return, we will ship the new item to you via your chosen shipping method.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Good2GoCo Shop or our content suppliers and is protected by international copyright laws. The compilation of all content on this site is our exclusive property.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use any content from our website without our prior written consent.

All trademarks, service marks, and trade names appearing on the website are the property of their respective owners.

6. Limitation of Liability

Good2GoCo Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our total liability to you for all claims arising from these Terms or your use of our website shall not exceed the amount you paid for the products that are the subject of the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

7. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our website shall be resolved through good faith negotiations between the parties. If such negotiations fail, the dispute shall be submitted to binding arbitration in Sacramento, California, in accordance with the rules of the American Arbitration Association.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.

10. Contact Information